FAQ

What is your shipping policy?

All books are securely packed in premium ColomPac® protective book wraps and shipped directly from Germany using DHL Standard International Shipping with tracking included. The option of express delivery can also be calculated and we would ask you to contact us separately with the number of books and location in this case.

How long will it take for my package to arrive?

Please account for a minimum of 14 working days to most locations outside of Europe (not including customs inspections) and 10 working days within Europe.

Can I combine shipping?

Yes, combining multiple books into one single order can reduce the cost of postage, please select varying amounts of books in the checkout phase to have a real-time indication of the shipping price.

Where can I track my delivery?

Please use the DHL logistics website in order to locate your package. This can be found here: https://www.logistics.dhl/de-en/home.html

Are there any import duties?

Please check with your local customs department regarding the importation duties which may be payable on your end once the book has arrived in your country. As the book is shipped from within the EU, all EU countries with the appropriate tax agreements will be exempt from import duties.

How do I order wholesale?

Please write us directly via the “Contact” page for any wholesale enquiries.

How long will my book take to arrive?

The shipping times may vary according to location, please contact us prior to purchasing for an estimate to your location.